Avoid burnout
Staying ahead of growth means providing the best possible environment for the people that make your organization work. The health and well-being of those people will not be sacrificed for the sake of growth.
Maintain and build on exceptional service
Maintaining service levels across all customers regardless of geography or size while building a foundation greater capability and capacity.
Grow sales team
Investing in the sales team means bringing new people into the organization. Foundational to that is capturing the institutional knowledge within the organizations and sharing that effectively with new hires.
Our Solution
Get better at getting better
Even high performing teams can improve, particularly thinking and communicating across functions. Figure out what matters together. Make better decisions faster. Act together with grace and accountability.
Clear out the cobwebs
Everyone sees things through their own lens. Get your team thinking out loud together and discover what’s working, what’s not and why it matters. What would better look like for you, your customers and the company as a whole?
Get shared clarity
A picture is worth a thousand words. We will work with you to map your enterprise process on one page in a way that everyone, from current staff to new employees can see how it all works.
accelerator
We will introduce a framework and tools that will allow your organization to co-create and explicitly commit to better and better together. With a new language to “think out loud ” together you will uncover what works, what doesn’t. More than simply a discovery exercise, the accelerator workshop will focus and clarify the things that matter most to you and gain commitment, together.
Individual Preparation, Introduction & Training, Identify what matters together, gain commitment and act together.
Sample Enterprise Process Mapping output
Enterprise Process Design
Together with your team, we will map your enterprise process. For each step, we will help you capture the description, owner, actors, inputs, outputs, tools and any known gaps or opportunities for improvement.
Enterprise Process Design engages a cross-functional group to create an end-to-end picture of the core business process that can be easily understood by employees, explained to new hires and shared with potential investors.
Support
6-12 months of support will help you drive adoption as well as adapt and extend what you’ve learned to support scale.
ADAPT
Helping your team make adjustments and improvements is critical. The tools we provide can be adapted to many situations.
ELABORATE
We will provide guidance as you elaborate on your enterprise process and create more detailed training materials
ADOPT
Adopting new practices and principles takes… practice! Hands on coaching will help them stick.
EXTEND
Train the trainer will enable you to introduce new hires to Better Practice way of working in a cost-effective way.
“Better Practice has helped us identify, inspire and retain talent, by enabling an environment where performance and self-leadership thrive. We had no idea how close some of our best people had come to leaving. Those people we almost lost are now fully engaged in making the business better.
In one great example just over the last 3 weeks, I can easily attribute over $5,000 in permanent monthly cost savings to an employee that Better Practice helped us retain. The savings resulted from better decisions being made by just one individual within our operations team. We’re seeing better decisions being made faster across the entire company.
Bottom line - Better Practice is helping us unleash our talent.”
Claudia Crea
President, Qual Chem LLC