Avoid burnout

Staying ahead of growth means providing the best possible environment for the people that make your organization work. The health and well-being of those people will not be sacrificed for the sake of growth.

Maintain and build on exceptional service

Maintaining service levels across all customers regardless of geography or size while building a foundation greater capability and capacity.

Grow sales team

Investing in the sales team means bringing new people into the organization. Foundational to that is capturing the institutional knowledge within the organizations and sharing that effectively with new hires.

Our Solution

Get better at getting better​

Even high performing teams can improve, particularly thinking and communicating across functions. Figure out what matters together. Make better decisions faster. Act together with  grace and accountability.

Clear out the cobwebs​

Everyone sees things through their own lens. Get your team thinking out loud together and discover what’s working, what’s not and why it matters. What would better look like for you, your customers and the company as a whole? ​

Get shared clarity​

A picture is worth a thousand words.  We will work with you to map your enterprise process on one page in a way that everyone, from current staff to new employees can see how it all works.

accelerator

We will introduce a framework and tools that will allow your organization to co-create and explicitly commit to better and better together. With a new language to “think out loud ” together you will uncover what works, what doesn’t.​ More than simply a discovery exercise, the accelerator workshop will focus and clarify the things that matter most to you and gain commitment, together.

Individual Preparation, Introduction & Training, Identify what matters together, gain commitment and act together.

Enterprise Process Design​

Together with your team, we will map your enterprise process. For each step, we will help you capture the description, owner, actors, inputs, outputs, tools and any known gaps or opportunities for improvement.

Enterprise Process Design engages a cross-functional group to create an end-to-end picture of the core business process that can be easily understood by employees, explained to new hires and shared with potential investors.  

Support​

6-12 months of support will help you drive adoption as well as adapt and extend what you’ve learned to support scale.​

ADAPT​

Helping your team make adjustments and improvements is critical. The tools we provide can be adapted to many situations.​

ELABORATE​

We will provide guidance as you elaborate on your enterprise process and create more detailed training materials​

ADOPT​

Adopting new practices and principles takes… practice! Hands on coaching will help them stick.​

EXTEND​

Train the trainer will enable you to introduce new hires to Better Practice way of working in a cost-effective way.​